At Lingerie Royal, we offer free shipping on all orders—no minimum purchase required.

Orders are carefully processed and dispatched as quickly as possible. Our estimated delivery time is 5–7 business days, depending on your location. Once your order has been shipped, you'll receive tracking information so you can follow its journey to your doorstep.

If you have any questions about your order or shipping, our customer support team is always happy to assist you.

At Lingerie Royal, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 14 days of the delivery date.

To be eligible for a return, items must:

• Be unworn and unused.
• Have all original tags attached.
• Be in their original condition.

Please note that customers are responsible for the cost of return shipping.

Exchanges

We currently do not offer cash refunds.

Once your returned item has been inspected and approved, you will receive a store coupon (store credit) equal to the value of the returned item. This coupon can be used toward a future purchase on our website.

Processing of approved returns and coupon issuance typically takes 3–5 business days after we receive your returned item.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact our customer support within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Order Cancellation

Orders may be canceled before they have been shipped. Once an order has been dispatched, it can no longer be canceled and must follow our standard return process.

Need Assistance?

If you have any questions about returns, exchanges, or your order, please contact our customer support team. We're always happy to assist you.